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We offer free basic support. If there ever is a problem, our skilled technicians are available 24/7/365 to address your support needs.

High-level technicians are accessible by appointments only for more complicated inquiries. If you require advanced technical support for complex operations support is provided only by appointment. Such work may include, installation of software not part of a standard package, Advanced configuration of servers, Custom backup scripts, Mail server configuration and Scripting.

If you have a monthly website maintenance package with us then we waive the cost for the above mentioned advanced technical support.

60% of our staff is in some way dedicated to supporting our customers. We will do what it takes to ensure your experience with us meets and exceeds your expectations.

Our Promise to You

  • Continually listening for customer feedback
  • Reply to your business emails and support tickets within 15 minutes
  • Provide comprehensive information that gives you the answers you need
  • Deliver industry leading expertise 24/7/365
  • Be courteous, friendly and available in all our communications