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At Your Dream Website we have been building websites since 2000. We crafted this FAQ page to answer some of the regular questions that is asked by a new customer.

Will my website be 100% custom designed?
Yes. Your website will be 100% custom designed. We will build it as per your business requirement, your specifications and your ideas. We are a high end web design agency and we are different from the usual design companies who work from a set of website templates.
We will work together to capture your thoughts, ideas, colour choices, look and feel and navigation structure. We will design your custom website just the way you want it.

Are your websites responsive?
All the websites that we design for you are fully responsive with desktop, laptop, tablet and mobile phones. Your website will resize automatically based on the device your visitors use.

Will my website be social media friendly?
Yes. We will connect your website with all your social business pages ensuring a seamless social media experience. We can also provide social media marketing for an additional fee.

Can you create my new website similar to another sample website?
Yes. We can create your new website based on the sample website that you provide us. Of course, we will use our own ideas and creativity to make it look even better than the sample website.

Can I get my own personalized email address?
Yes. We will create any personalized email address for your domain name. For example, john@yourdomainname.com.

I already have a domain name. How will you work with it?
We will be glad to transfer your domain name, so that we could host and manage your website. Just let us know your domain subscription details and we will seamlessly handle the transfer without any disruption whatsoever.

Do you offer hosting?
Yes. We partner with some of the most reliable hosting companies in the market. We will be glad to host your website with any one of our partners for an additional monthly fee.

How do we future proof your website?
Your website will be built using latest technologies, best practices and industry standards. We use flexible and reliable HTML5 or powerful content management system. With a monthly subscription plan we  ensure that your website is up to date with the current standards and technology.

Can you design a custom e-commerce website for my needs?
Yes. We build ecommerce websites. Our e-commerce website plan includes unlimited product pages, 100% custom design, optimised for mobile and tablet (responsive), management of your email setup, maintenance, Google submission and payment gateway setup (for e.g. PayPal).

How much does a website cost?
The cost of a website can vary depending on various factors, just like the cost of a house or car may vary. Our basic website projects generally start from $599 and range upward depending on your unique needs.

How long will it take to build my website?
We understand time is precious for businesses and since we assign dedicated web designers to each client most websites can be completed within 10 BUSINESS DAYS. Some websites could take longer depending on the structure of that business.

Can you help me update my existing website that another web Company built?
We do not promise but we can try but it may depend on other technical aspects such as the level of access in modifying the script. There are also issues of liability of multiple web designers rewriting the same code that may be proprietary.

Can you help me source photos for my website?
Yes. We will help you source stock photos from sites such as www.crestock.com and www.istock.com. For an additional cost we can arrange for photographers and videographers to work with you to produce custom photography and videos for your website.

Where is my website hosted?
All websites created by Your Dream Website are hosted on our servers or our partner hosting servers. However, if at any time you wish to move to a new web firm + web host, we will package up your site at no cost to send to the new firm. Once the transfer is done we will no longer be able to support your site.

Is my website backed up?
Your Dream Website backs up all of our client’s websites daily, weekly and monthly on rotation to a 3rd party secure server out of the location of our web server.  We do not charge our clients for restoring the backed up website.

How much does a basic web hosting and maintenance cost with Your Dream Website?
Our starter packages for most company starts from $60 per month that includes hosting of your website and ONE MONTHLY UPDATE. For clients that opt to pay yearly we waive one month fee ($60).  All of our hosting packages give you unlimited disk space and bandwidth.

What type of web servers do you use?
We have datacenter servers in Canada for our Canadian clients and in the USA for our American Customers.  Our Servers go through regular upgrades to ensure that our Quality of service commitments to our clients are met.

Do I own my website?
YES! Everything that we build will be 100% owned by you. If for any reason you decide you want to take your site to another hosting service and get another company to service the site, we will be happy to assist you in making the transition as effortlessly and efficiently as possible. 

Can you help me write content for my website?
Yes. We include copy writing and editing in all of our proposals. We also build your sitemap and help structure the foundation of your website during the planning stages.

Do you work with other platforms like WordPress, Joomla, Drupal?
Yes. Although custom designing website is our speciality but we work with any projects that requires the use of the popular Content Management System.

Who will I work with during the project?
During the entire process of website designing we will dedicate a web developer for you who will be available to walk you through the entire process. Over the years, we’ve helped many businesses improve customer service, market their products, and attract customers. Our team takes the time to get to know your industry, organization, and competitors to ensure your site supports all of your goals.

Is my website Search Engine Friendly
Yes, we submit your website to all the major search engines. Customers that choose to take advantage of our affordable monthly maintenance packages have a very high ranking in all search engines.

Can I maintain my own website?
Yes, if you are tech savvy then you can. For an additional training cost our Developers can teach you how to maintain certain areas of your website.